Returns & Exchanges
We want you to feel confident and beautiful in your purchase; if your fit isn't perfect, we accept returns on unworn items with tags attached within 30 days of delivery. For hygiene reasons, please ensure all lingerie is tried on over your own underwear.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all designer tags and hygiene seals intact to ensure your return is accepted.
Ship It Back
Print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our boutique team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing